If you are purchasing wet room equipment and fittings (trays, grab rails and seats etc) and are registered disabled, or they are for use by a person registered as disabled, you may be eligible for VAT relief on the items.
This is a self-certified process; therefore, it is up to the user to confirm their eligibility for VAT relief purchases. Eligible items for VAT relief are restricted to those items that are designed for use by disabled users, these include Impey Aqua Dec, AKW Tuff Form, grab rails, shower seats and safety showers for example.
Not all items are eligible for VAT relief, for example a towel rail would not be eligible as it is not designed solely for use by disabled persons. If in doubt about eligible products, please check before purchasing by calling our customer service team on 0800 280 8008.
If you feel that you qualify for VAT relief on eligible items, on the basis of disability, please complete the following form: VAT Relief Claim Form and return it, together with proof of disability (A copy of your award letter from the Department for Work and Pensions, copy of your blue badge or a copy of your disabled bus pass.)
You can email the above to firstname.lastname@example.org . Please DO NOT send the original documents as proof of disability. On receipt of the completed form and proof of disability we will call you back to take your order with the VAT relief applied.
Only applicable to UK orders, with goods remaining within the UK.
If you have any questions please call our customer service team on 0800 280 8008.